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Tuesday, September 17 • 1:15pm - 3:15pm
Workshop C: Breaking the Norm When Creating Customer Experiences - led by BLACKSTONE FEDERAL

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As the employees come to expect more engagement and positive experiences in terms of efficiency and engagement, it is critical that the federal government embed employee engagement into how they create a positive employee experience.

Learn how to create a great employee experience, including how to:

  • Recognize the expectations around providing “good” employee experience and why it is critical for everyone to do
  • Use examples from top companies that are providing excellent employee engagement
  • Implement employee experience practices into your team’s processes so that employees develop a lasting, positive impression


Kristina Kelly, Manager of Creative
Blackstone Federal 

Speakers
avatar for Kristina Kelly

Kristina Kelly

Manager of Creative, Blackstone Federal
Hey there, I’m Kristina Kelly. I lead the creative and design practice, Blackstone Studios, for Blackstone Federal in Arlington Virginia, where we work hand in hand with the Department of Homeland Security.I wasn’t always working in the Federal Government…in fact, a just a few... Read More →


Tuesday September 17, 2019 1:15pm - 3:15pm
TBA